Harold R Sawyer's Resume (Last updated September 19th 2007)

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Harold R Sawyer

Unionville, CT 06085 USA

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OBJECTIVE

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Help a retail establishment meet business goals and coworkers reach their professional goals

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SKILLS

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Inspire positive work toward organizational goals.
Ability to defuse emotional situations with employees and customers.
Ordering product with sensible inventory levels.
Merchandising for sales.
Ability to work under pressure.

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WORK EXPERIENCE

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September 2005 - Present
Health and Beauty/General Merchandise Manager

Big Y Stores

East Hartford, CT

Answer to the Store Manager for period budgets, department productivity and departmental conditions
Hire, train, supervise, give reviews and counselling for departmental employees
With employees, put up and order product from various vendors
Work with Grocery and Store Managers to merchandise shippers and general merchandise
Implement C.A.S.S.T (Creative and Suggestive Selling Techniques) Initiatives on a departmental level as directed by corporate
Run the store as Manager In Charge one to two shifts a week.

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February 2004 - August 2005
HABC/GM Manager Trainee

Big Y Stores

East Windsor and Enfield, CT

Assist the HABC/GM Manager in running the department
Learn all aspects of running a HABC/GM Department
Put up and order product from various vendors
Work with HABC/GM Manager, Grocery Manager and Store Manager to merchandise shippers and general merchandise
Run the store as Manager In Charge as needed
Cashier and customer service when the Front End is over-loaded with customers

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December 1997 - January 2004
Store Night Manager

Big Y Stores

Manchester, Rocky Hill and East Hartford, CT

Supervise store operations evenings
Assist the Training and Development Manager with screening and interviewing applicants
Counsel and document employees evenings, up to and including termination
Facilitate the Osha required Store Safety Committee
Facilitate the Store Shrink Task Force
Physically help departments as necessary to uphold company standards

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June 1997 - November 1997
Customer Service Manager Trainee

Big Y Stores

Plainville and Rocky Hill, CT

Assist the CSM in running the Front End and Safe
Learn every aspect of Customer Service Management
Lead the Monthly Cashier refresher training

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EDUCATION

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Summer 1990 - Summer 1991

Central Connecticut State University

New Britain, CT

  • Business Classes

  • 3.78 Grade Point Average

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June 1997 - September 1998

Cornell Distance Learning

Through Big Y

Various Completion Certificates

  • Food Retail

  • 4.0 Grade Point Average

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COMMUNITY INVOLVEMENT

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Lead Christian Workshop in a state correctional facility for Free Inside, Glastonbury, CT once a week.
Maintain local church website.
Very active in my local church, give Sunday message about once a quarter for my church pastor, member of church advisory council.

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